Telesalud y psicoterapia online
But you don’t know how to find the time. Or maybe you just can’t find a local therapist you “click” with. You’ve tried counseling before only to feel a little worse about yourself when you flaked out after a few sessions. Next time you start therapy, you want it to be different. You want to follow through because you want to improve those areas of life where you struggle. But it’s difficult to find counseling that fits with your schedule and lifestyle near where you live.
Since we opened our doors in 2015, our team of bilingual psychologists has offered therapy for anxiety online in English and Spanish to Florida residents in other cities like Naples, Sarasota, Ft. Myers, Tallahassee, Orlando, Jacksonville, Palm Beach, Boca Raton, Fort Lauderdale, Marathon, and Key West all from our office in Miami, FL. They are extensively trained to provide effective online counseling that meets the same standards of care as traditional in-person sessions. Your sessions take place on a safe, encrypted platform that looks and feels like a video call. All you need is a strong internet connection, and a smartphone, tablet, or computer.
Since we opened our doors in 2015, our team of bilingual psychologists has offered online therapy and counseling in English and Spanish to Florida residents in other cities like Naples, Sarasota, Ft. Myers, Tallahassee, Orlando, Jacksonville, Palm Beach, Boca Raton, Fort Lauderdale, Marathon, and Key West all from our office in Miami, FL. They are extensively trained to provide effective online counseling that meets the same standards of care as traditional in-person sessions. Your sessions take place on a safe, encrypted platform that looks and feels like a video call. All you need is a strong internet connection, and a smartphone, tablet, or computer.
We offer appointments Monday through Friday from 9am to 7pm. This makes online counseling easy to schedule before work, during lunch, or after you’ve settled the kids in for the night. Online therapy is also great on those days when the unexpected happens. Here are some circumstances where online therapy and counseling has made possible to access support consistently despite the demands of modern life:
Is online counseling effective?
Actually, it is! Researchers over the last 10 years have been studying the effectiveness of online counseling vs in-person therapy. Many studies indicate that the results of online therapy are no different than those obtained from face-to-face sessions, and that these positive outcomes last just as long. Most of these studies have focused on the treatment of anxiety, burnout, stress, depression, OCD, and trauma which are the top reasons people want to work with Dr. Frank Martinez, Dr. Joyce Szentpaly, and Dr. Erika Martinez.
What types of mental health conditions or issues do you work with using online therapy?
We’ve used online counseling effectively with:
Are there any situations where you don’t recommend/offer online counseling?
Online therapy may not be appropriate in some cases. For example, individuals with recent or current thoughts of self-harm, severe depression, or social anxiety/social phobia are more likely to benefit from in-person sessions. Feel free to call us at (305) 501-0133 if you’re not sure whether therapy online is a good fit for you, and we’ll help you figure it out.
I share my space with a roommate, spouse, in-laws, kids, etc. How can I make online counseling private?
First, get white noise machine or nature sounds going outside of the room where you’ll be during your session. You can ask Amazon Alexa, Google Assistant, and Echo to play these sounds. The sounds create interference that’s hard for the brain to process, kind of like if two people were talking to you at once. It’s very similar to the sound-masking machines used in therapists’ offices.
Second, use earphones with a mic during your session. It makes your conversation between you and your therapist more private by eliminating one-side of the conversation. This limits information and makes it difficult for someone listening to have enough context to make sense of the conversation.
Third, set up a hand word signal with your therapist to alert him or her that something has changed on your end and you no longer have privacy.
How does online counseling work?
It’s pretty easy. When you become a client and schedule your first appointment, you’ll log into our secure client portal to sign and complete initial paperwork. If you’re using a computer, you’ll log into the same client portal to start your online therapy session. If you’re on a smartphone or tablet, you’ll need to download the Telehealth app before your appointment (iTunes or Android). Copy and paste your session’s unique url into the app and you’re all set to start.
Is online therapy safe and secure?
Yes, it is, just like an in-person session. The telehealth platform we use is encrypted and HIPAA-compliant.
What’s the difference between telehealth with you vs companies like Better Help, TalkSpace, etc.?
Our online therapy simulates a face-to-face session. Services like Better Help, TalkSpace, etc. are monthly subscription services. You pay a monthly rate to have access to a therapist by text, message, or video. The cost varies by the type and frequency of access to your therapist and is often less than what you’d pay to with clinicians in a more traditional setting (like us). But as often the case, you get what you pay for. So please be careful who you trust with your precious mental health and your hard-earned money.
Do I need special equipment or software to get started with online counseling?
A desktop or laptop computer with webcam, speakers, a 2.5 GHz processor, and 4 GB of RAM, OR
A tablet device with built-in webcam and speakers, OR
You will also need an internet connection that is at least 10mbps.
What happens if we have audio or visual technical difficulties during our session?
We recommend that you close any other programs that may be running in the background. You also can use this pre-call tool to check your internet connection before each call. If there are technical difficulties during your session, let your therapist know immediately. He or she will be able to provide alternate means to continue the session.
Will my insurance pay for online therapy?
Maybe. Since telehealth (i.e. online counseling) is still evolving, some healthcare insurance companies haven’t caught up. Some do, and some don’t. We recommend calling the customer service number on the back of your insurance card to ask if your policy will reimburse for out-of-network (OON) telehealth sessions with a psychologist.
I live in a different state in the United States. Can I still do therapy online with you?
Not at this time. Dr. Martinez, Dr. Martinez-Mesa, and Dr. Szentpaly are licensed psychologists only in the State of Florida. That means they only work with residents of the state of Florida. There are plans to expand licensure into other states, so give us a call (305) 501-0133 to get more up-to-date information.
I live in a different country and US state laws don’t apply here. Can I still do counseling online with you?
Maybe. It depends on the country where you live, their laws and regulations about telehealth/online therapy, our clinicians’ familiarity with said laws in your country of residence, and their familiarity with the mental health system and resources in your country of residence.
Click below if you’re ready to get started with online therapy in Florida.