Maybe you’ve asked a friend, family member, or trusted colleague for a recommendation.

But the person they recommended wasn’t a good fit for you. You just didn’t click with them. Listen, it happens. Just like a new person that you’d meet, you may like, dislike, or feel completely indifferent. And it’s okay because therapists and psychologists are people, too, after all. 

Picking a mental health professional to work with is an important decision.

Opening up and being vulnerable about your struggles with just one person is hard enough. Going through that process with two, even three people, until you find someone that you want to work with isn’t ideal. Plus, it’s an investment of your time and financial resources. The biography pages and profiles on Psychology Today and other directories blend together and just don’t cut it. You want to get a feel for the mental health professional you’d be working with from someone that had the same problem. 

That’s why success stories are crucial.

Hearing about the experience of another person that found themselves where you are can have a big impact. But it doesn’t seem like most therapists and psychologists have many client reviews.

Here’s why you can’t find many success stories.

First, as mental health professionals, we can’t ask clients for testimonials due to ethical expectations and legal restrictions. Asking for one may put the client in an awkward position, even if they’ve finished therapy. And second, there’s still a stigma around mental health. Clients (very rightly) worry about the unforeseen personal and professional consequences of publicizing that they’ve worked with a mental health professional.

Our Feedback Survey Results

We ask all clients to complete an exit survey so we can have an understanding of how we’re doing and how we better serve our community. Below are the results of our 2021 survey:

100% of respondents said that it was Extremely Easy to get in touch with someone at our office, get questions answered, and make an appointment.

100% of respondents felt that our office policies, procedures, and billing practices were clear and fair.

89% of respondents felt Very Satisfied that their goals were met.

 The remaining 11% of respondents felt Satisfied that their goals were partially met.

97% of respondents said they would recommend our services to a family member, friend, or colleague.

About Our Success Stories

Since opening our doors in 2014, taking good care of people has always been our top priority. We strive to be the place where #HealingHappens. Over the years, we’ve had the opportunity to work with and help many people in Miami and throughout the state of Florida from all walks of life. Despite our inability to ask, many of them have shared their experiences as a way to help others (like you) that are trying to make an informed decision about getting started in therapy or with psychological testing. They all tell us they remember how challenging finding the right help was. 

We’re humbled by their kind words.

We’re in awe of their generosity towards others in the community.

We’re inspired by their courage to authentically share their success stories.

We’re grateful for their trust.

As you read their success stories below, it’s important to us that you know:

• All are completely unsolicited. 
• All are unpaid.
• Text in [ ] has been removed or edited to protect the person’s identity.